This page explains how to raise a concern with Roof Replacement Knoxville TN, a free referral service linking homeowners in Knoxville, TN with independent local roofers, and where to turn if your concern is about a roofer.
Prefer to talk? Call now(865) 555-0147If something about this site troubled you, such as how your request was passed on or how your details were used, call (865) 555-0147 and describe what happened. Give the date of your request and the address involved so we can look into it, and we'll tell you what we found.
We don't employ roofers or control their work, so we can't settle disputes over price, workmanship or warranties. Start by putting your concern to the roofer in writing, and keep copies of your contract, estimate, photos and receipts.
If that doesn't resolve it, the Tennessee Division of Consumer Affairs takes consumer complaints at 615-741-4737, or toll-free at 800-342-8385. Concerns about a roofer's license, or about someone doing work without the license the job requires, go to the Board for Licensing Contractors at 615-741-2241. You can look up any license yourself at verify.tn.gov.
Raising a complaint with us costs nothing and doesn't limit any right you have under Tennessee law.